it is "censorship" if they don't sell the fur? oh, sure....<BR><BR><B><I>Meredith Barrett <mbarrett@connect.carleton.ca></I></B> wrote: <BLOCKQUOTE class=replbq style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #1010ff 2px solid">i received a reply from shopper's drug mart. vaalea, i'm not sure if <BR>this is what they sent you but i was SOOOOOO disappointed at their <BR>response. i am going to avoid shopping there at all costs. in light of <BR>this, let's say we target shopper's drug mart also at this protest?<BR><BR>Hello Meredith, <BR><BR><BR>Thank you for writing to us. The entire philosophy of our company <BR>is based on the understanding of care and concern for all of our <BR>customers. Our promise is to provide superior customer satisfaction <BR>beyond expectation. As you can well imagine, we receive a tremendous <BR>amount of advice from a wide spectrum of<BR>advocates with their own value systems about the many products that a <BR>drug store sells. Their
assumption is that consumers need to be <BR>protected against themselves. Shoppers Drug Mart's position is that it <BR>will not allow itself to become the cultural or moral censor for any <BR>legal product. The fact that we sell a product does not constitute any <BR>endorsement on our part of that product. <BR><BR>One of the great underlying perils of merchandising and retailing, no <BR>matter how hard you try not to offend people, and regardless of how <BR>diligent you may be in testing for possible hidden or unintended <BR>messages, someone will assure or interpret that your product is <BR>incorrect for the general public. For us to refuse to sell a product <BR>that you take issue with would clearly be a form of censorship on our <BR>part which is a position we will not take. <BR><BR>We sincerely hope that we have responded to your queries and that you <BR>appreciate our position as a responsible retailer, which is to offer a <BR>wide spectrum of products and services to the many
customers we serve. <BR><BR>Thank you for your feedback. We will continue to monitor your concern <BR>and make any necessary adjustments accordingly. <BR><BR>Regards, <BR>Luisa<BR>Shoppers Drug Mart / Pharmaprix Customer Service<BR>_______________________________________________<BR>4animals mailing list<BR>4animals@ottawaveg.com<BR>http://lists.ottawaveg.com/mailman/listinfo/4animals<BR></BLOCKQUOTE><BR><p>
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